Last updated: 31 August 2026
Motocamp AUS is an off-grid camping and adventure mapping app. We are committed to protecting your privacy. This policy explains what data the app accesses, how it is used, and your rights. Using Motocamp AUS requires an account: you sign up with your email address and a password. New accounts start a 14-day free trial; your card is taken up front by Stripe and nothing is charged until day 15, and if you cancel before then you pay nothing at all. Your saved data syncs to the cloud so it follows you across your devices.
You sign up with your email address and a password. Some older accounts sign in with a username instead; those are held as a synthetic internal address and have no real inbox. The following account data is stored on our behalf by Supabase (our authentication and database provider):
Payment for a subscription is processed by Stripe (on the web) or the Apple App Store / Google Play (in-app purchase). We store only your subscription status and, for web payments, a Stripe customer reference — never your card details.
We do not sell or share account data with anyone. You can delete your account and all associated cloud data at any time from the app (Account → Permanently delete my account) or by emailing [email protected].
Deleting your account erases it, along with your saved routes, favourites, home base, preferences and settings. Any subscription is cancelled first.
We keep one record that a deletion happened. It holds the hour it happened, roughly how long the account had existed (a range such as "8 to 14 days", never an exact date), whether the account was on trial, paid, expired or complimentary, and the reason you picked, if you picked one, along with anything you chose to write in the box. It contains nothing that identifies you: no name, no email address, no username, no account number, no device or location data, and nothing that can be linked back to the account that has been erased. Answering is optional and you can delete your account without answering anything.
We keep it because it is the only way to know that something in the app is driving people away, and to fix it.
The app requests access to your device's GPS location to:
Your live GPS location is processed entirely on your device. It is never sent to our servers and is not stored beyond the current session. The app functions without location access — you can deny the permission and use the map manually. (A home address you deliberately save is the one exception — see "Home base" above — and only because you chose to save it.)
The app may access device motion sensors (accelerometer, gyroscope, compass) for the ride dashboard's lean angle and heading features. This sensor data is processed on-device only and is not stored or transmitted.
The app stores the following locally on your device using browser storage (localStorage, IndexedDB, Cache API):
You can clear all locally stored data at any time by clearing your browser's site data for this app.
The app makes direct requests from your browser/device to these third-party services:
The app may also open outbound web links to Booking.com, Google Maps (for directions), and Australian national & state park agency websites for campsite/accommodation details; these open as ordinary web links.
These services may log your IP address and the coordinates/queries you request. We have no control over their data practices — please review their policies.
We run a Meta Pixel (Facebook's advertising pixel) so we can measure which Facebook and Instagram ads led to a signup. It loads from Meta's servers, may set cookies or identifiers, and sends a page view plus a completed-signup event. We do not send your GPS position, saved routes, or account password. Meta's use of that data is under Meta's Privacy Policy. The same opt-out as our own telemetry turns the pixel off: set motocamp_no_telemetry to 1 in your browser's local storage, or email us.
We do not use Google Analytics or other ad networks. We do collect our own anonymous, aggregate usage statistics to understand how the app is used and improve it: app opens, pages viewed, which named buttons are tapped, routes planned, offline map downloads, how long a visit lasts, whether you are on a phone, tablet or desktop, the country your connection comes from, and the site that linked you to us. This telemetry carries no personal information — no name, no email, no address, no GPS position, no route details; you are counted only as a random, non-identifying token. Location is recorded as a country only (for example “AU”), worked out at our network edge; we do not store your IP address or anything finer than the country. It is stored via Cloudflare Analytics Engine. You can turn it off the same way as the pixel. If you sign in, Supabase stores an authentication token in your browser solely to keep you signed in.
The app is not directed at children under 13 and does not knowingly collect data from children.
Motocamp AUS handles personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). You may request access to, correction of, or deletion of your account data (username, saved routes, favourites, home base, preferences, usage and subscription status) at any time — from the app (Account → Permanently delete my account) or by emailing [email protected]. Deletion removes your account and all associated cloud data. If you are not satisfied with how we handle a privacy concern, you have the right to complain to the Office of the Australian Information Commissioner (oaic.gov.au). Riders in other jurisdictions retain their own rights of access, correction and erasure under the EU/UK GDPR and the California Consumer Privacy Act (CCPA).
We may update this policy from time to time. The "last updated" date at the top will reflect any changes.
For questions about this privacy policy, contact us at: [email protected]